We are well into fall and I am back on-line, thanks to a friend/client who found value in the lessons here at D.S.Woodard Consulting, High Achievers Academy and did me a huge favor assisting me in getting back on-line sooner than I would have.  I have multiple things that I am working on as usual and one of which is setting up a school, funding, curriculum, etc. so, Mr. Curtis your part that you played was very vital and largely appreciated. I hadn't even realized that the amount of time that has passed was more than a full month.   Now on to the lesson for today.  I have been working with a group of individuals who have not the slightest clue about how to treat customers.  They are unaware of the concept of customer service and it shows up daily and causes so much frustration to the consumers that they loose a tremendous amount of business. To the customer, client, consumer it's all about them and that's all they care about, they are not interested in your excu

We are well into fall and I am back on-line, thanks to a friend/client who found value in the lessons here at D.S.Woodard Consulting, High Achievers Academy and did me a huge favor assisting me in getting back on-line sooner than I would have.  I have multiple things that I am working on as usual and one of which is setting up a school, funding, curriculum, etc. so, Mr. Curtis your part that you played was very vital and largely appreciated. I hadn't even realized that the amount of time that has passed was more than a full month.   Now on to the lesson for today.  I have been working with a group of individuals who have not the slightest clue about how to treat customers.  They are unaware of the concept of customer service and it shows up daily and causes so much frustration to the consumers that they loose a tremendous amount of business. To the customer, client, consumer it's all about them and that's all they care about, they are not interested in your excu

Exposure is everything in business. If you don't tell people what you do they will never know. Your fortune, however is in your follow up. As a business owner in 2011 what type of exposure are you getting? If you are not on the www (world wide web) you are losing thousands if not millions of potential customers, which for you as a business owner means MONEY!! Let me define a business owner: a man, woman, or person engaged in a business. A business is a person,partnership,or corporation engaged in commerce, manufacturing or a service; profit seeking enterprise or concern. Many people in our society fear the Internet,and the loss of their anonymity(being unknown),yet they are business owners. Believe me when I say,if you are alive in 2011,have a drivers license,have attended a school,ever applied for any type of loan , car,home,school,credit card,business, if you have a cell phone pre-paid or not,email or even have applied for a job, ecetera,ecetera you are known. When we a

Exposure is everything in business. If you don't tell people what you do they will never know. Your fortune, however is in your follow up. As a business owner in 2011 what type of exposure are you getting? If you are not on the www (world wide web) you are losing thousands if not millions of potential customers, which for you as a business owner means MONEY!! Let me define a business owner: a man, woman, or person engaged in a business. A business is a person,partnership,or corporation engaged in commerce, manufacturing or a service; profit seeking enterprise or concern. Many people in our society fear the Internet,and the loss of their anonymity(being unknown),yet they are business owners. Believe me when I say,if you are alive in 2011,have a drivers license,have attended a school,ever applied for any type of loan , car,home,school,credit card,business, if you have a cell phone pre-paid or not,email or even have applied for a job, ecetera,ecetera you are known. When we a