We are well into fall and I am back on-line, thanks to a friend/client who found value in the lessons here at D.S.Woodard Consulting, High Achievers Academy and did me a huge favor assisting me in getting back on-line sooner than I would have.  I have multiple things that I am working on as usual and one of which is setting up a school, funding, curriculum, etc. so, Mr. Curtis your part that you played was very vital and largely appreciated. I hadn't even realized that the amount of time that has passed was more than a full month.   Now on to the lesson for today.  I have been working with a group of individuals who have not the slightest clue about how to treat customers.  They are unaware of the concept of customer service and it shows up daily and causes so much frustration to the consumers that they loose a tremendous amount of business. To the customer, client, consumer it's all about them and that's all they care about, they are not interested in your excu

We are well into fall and I am back on-line, thanks to a friend/client who found value in the lessons here at D.S.Woodard Consulting, High Achievers Academy and did me a huge favor assisting me in getting back on-line sooner than I would have.  I have multiple things that I am working on as usual and one of which is setting up a school, funding, curriculum, etc. so, Mr. Curtis your part that you played was very vital and largely appreciated. I hadn't even realized that the amount of time that has passed was more than a full month.   Now on to the lesson for today.  I have been working with a group of individuals who have not the slightest clue about how to treat customers.  They are unaware of the concept of customer service and it shows up daily and causes so much frustration to the consumers that they loose a tremendous amount of business. To the customer, client, consumer it's all about them and that's all they care about, they are not interested in your excu